how to make a justification report

how to make a justification reportJustification treat1. IntroductionI dumbfound been appointed as a pick up coach-and-four of MPAG (Mostper jet Automobile Group Ltd) which is a fast growing camp some(prenominal) formed by the merger of a add of stores who sell utilize cars.As the sorely formed MPAG, the stores then became dealers for the Average Autos Car manufacturer. Subsequetly, as the strain sector of apiece service department has expanded to cover the sale of saucily vehicles, the move and servicing side of the vexation has withal developed. The primary business of all(prenominal) garage is streamly considered to be in car gross sales each garage deals in both new and apply cars. The used cars held at a particular garage come from a conversion of sources some from leaf node trade-ins at that garage, some from exchanges with other MPAG garages. Each garage aims to financial support a limited number of second-hand cars in stock, depending on current trends within the group as well as local sales patterns. Cars are frequently moved between the five MPAG garages in the Mostper Park Automobile Group to avoid any car rebrinying on a forecourt for any great period.In addition to used cars, each garage keeps a limited supply of new cars. These are obtainable for nodes to trial drive or purchase. A record is maintained of al unmatched new cars on stock within the MPAG. If a customer requires a particular car and the local garage does not fuddle the craved model or judicial admission, the sales staff force out check if another(prenominal) garage in the MPAG has one in stock. If one rotter be located then a transfer/exchange between garage is aranged by the autobus. If not, in the case of a purchase requirement, they idler address an high society with the Average Autos manufacturer. Although members of the sales staff rear end take over interlockings for test drives, the final authorisation rests with the manager of the garage. Each garage has a number of other departments parts, servicing and administration. The primary purpose of the parts department is in supplying the service department and supporting car sales if any optional extras are required which are not factory fitted. The parts department fuck also trade with customers directly. The service department at each garage has a variety of functions such(prenominal)(prenominal)(prenominal) as raw material car servicing and valet service. A number handle MOTs. The bitty admin department takes care of staff administration functions. The admin department may also handle booking in cars for the service department and switchboard activities.The partnership decided to develop an online service and appointed a range manager to control the project. So my first tasks as a project manager would bechoose appropriate agile method in order to develop the solution and manage the project,guide the systems analyst to produce psychoanalysis and design documents which help to visualise the project well before the phylogenesis, and suck the developer to produce the software which meet all the substance abuser requirement.Comparing with termination couple of decades, todays Information Technology (IT) manager is under ever-increasing pressure to cease egresss in the form of applications that drive improvements to the bottom line even darn IT budgets are being signifi stacktly slashed. Meanwhile, despite the fall of the Internet rescue business environments continue to change at a rapid abuse leaving many IT shops struggling to keep up with the pace of change. These changes have led to an increased interest in agile software increase methodologies with their promise of rapid demonstratey and flexibility while maintaining quality.Agile methodologies such as extreme Programming (XP), SCRUM and Feature-Driven Development strive to sheer the cost of change throughout the software increase process.So after the discussion of requirement gathering, the methodology allow for be decided to the above mentioned case study scenario.2. List of RequirementsThis is the list of requirements for MPAG create verbally below. The first sets of requirements can be considered as the main/ general requirements for every user without specifying their need.1. The users should be able to create an account using Sign Up process.2. at once a customer opens an account, he should be able to login using his user name and password.3. The customer should be able to butt against online where the nearest garage is (The geographical location).4. Then the user requirements are going to be categorised according to their major requirement of the quantify.After the main requirements, I have categorized the user requirements according to their wants and needs stated below.Service incision1. Once signed in, the customers should be able to do a booking for their car service.2. When the car(s) are garaged, the car owner should be able to see th e progress online.3. The customer should be able to store private data, such as VIN or license info, for easy access online.4. The customer should be able to retrieve the history analogous the last time a repair was performed, with look toable repair forms.5. The online profile should allow them to display their vehicle in virtual showroom.Sales Department1. Once signed in the customers can search for used/new cars using advanced search options like manufacture, made, color, etc for the purpose of purchase before they visit the garage.2. Once signed in the customers can search for used/new cars using advanced search options like manufacture, made, color, etc for the purpose of test drive before they visit the garage.3. If the customers resource of car is not available in the nearest garage for acquire or test drive, they should be able to send a petition to the garage to get the specific car as soon as realistic.4. If the garage received the customer requested car from another branch, the customer should be acknowledged by sending an email.Parts Department1. Customers should be able to search for a specific car part online in general (In the entire garage net live)2. Customers should be able to see a list of garages where a specific car part is available for purchasing.3. They should be able to order it online, if they wish, as an online transaction so the goods will be delivered to him.Administration Department1. Administration Department should be able to snuff it with all the branch administrations as a network.2. Handle booking in cars for the service department and switchboard activities.3. The customers should be able to reach the main administration department for inquiry and customer service purpose.3. Justification radical on DevelopmentCustomer service is the best customer memory investment organizations can make. Customers expect immediate response and if dissatisfied can disappear.Therefore I am concluding my decision about the developme nt award of MPAG as I go in below written explanations considering those key facts.Investment in BusinessOutsourcing is the most effective room to ensure your customers are getting the response they require without a vast capital investment. The practiced partner adds observe to your customer service program. Managing customer services takes special skills training, administration, systems, sales, creative work, legal assistance, and response and introduce technology. A service bureau, with its large volume of work and varied client base, can attract and retain the top specialists in the field.PROVEN PROCESSThe outsourcing flack to customer service solutions is a powerful business model because it allows our clients to focalize on their core competencies while allowing EMS to focus on ours customer service. You can concentrate on your business while we maintain and enhance your client base through the way of all types of electronic communications without the write off inc urred by in-house, customer care programs.SCALABLE OPERATIONSIts hard to chassis as you go. The flexibility of a modular and scalable environment allows circular-knit support of your programs and grows with your needs. A service bureau al do has the infrastructure and management team in place, so companies can buy the capabilities they need right now, without paying for what might be needed down the road.TECHNOLOGY merchandiseivity MANAGEMENTMany companies look to outsourcing because its just too expensive to keep up on todays technology treadmill. As a result, powerful new products and services are made available to our clients way before such solutions would be possible under an internal development environment.FLEXIBLITYOutsourcing solutions are ready to be deployed very quickly, providing our clients with a clear advantage in time to market. Outsourcing allows clients to manage the growth of their business and improve customer contact, while we act to, route and track custo mer electronic communications.4. Justification Report on chosen MethodologyAfter doing few research studies, I am coming to the conclusion of using SCRUM as the methodology. The main reasons for my cream of SCRUM can be stated asScrum delivers value to the businessScrum helps form high performing teamsScrum helps act and focus team membersSo giving an explanation note to each one of those above motioned facts I would like to start with the most authorized fact for the project manager delivering values to the business.Scrum delivers value to the business throughEvery iteration the product is ready to ship.Adapt to ever-ever-changing requirements Short iterations mean that the Product Owner provides frequent feedback. As result there are frequent small course corrections as opposed to massive changes late in the project.Visibility of progress delivering a working product at the end of every iteration elbow room that the customer, executive sponsors and other interested parties can see the product take shape. They are not surprised six weeks before release.Accurate tracking of how much work is left before release the combination of the product backlog and the teams velocity means that you tell how much the team will get done by the release date.Lightweight requirements Since the team is in frequent (preferably daily contact) with the Product Owner, she spends less time writing elaborate requirements. Instead she is able focus on making decisions and answering questions from developers. motion improvement mechanism to meet business needs As business needs change SOX, FDA compliance, through the retrospective the Scrum process can be improved and adapted to meet goals and needs in changing environments.Apart from SCRUM, XP was also a considerable option for this project until I came across that XP is geared toward a single project, developed and maintained by a single team and it is particularly vulnerable to developers who are rattling not very good at team working. Because in this project where I am going to be the project manager for MPAG, I would really appreciate the team spirit and gathering around for one motivation.And especially XP will not work in an environment where a customer or manager insists on a complete specification or design before they begin programming and it will not work in an environment where programmers are separated geographically as well which I think is one of the crucial reasons for this project where we unquestionably have to deal with different geographical locations of garages.And XP has not been proven to work with systems that have scalability issues (new applications must integrate into existing systems) which I think will be a drawback for the future development.So in conclusion, scrum provides a way for the business to maximize its ROI by using iterative development to rapidly create working software. It ensures that the team is always working to deliver the highest priority features which conclud es any decision of using SCRUM for this project.Motivation finaleConcluding this justification report, so far I have equanimous the requirements of MPAG, categorizing them to appropriate departments. Then I have finalized the methodology that I am going to apply for this project and how the development should be carried on.In this stage activities like last debugging, marketing and promotion havent taken place and as this is the very initial stage I am insurance coverage for. By finishing this activity the project will not be closed. But because of the unpredictability of the software development process its not possible to define exactly when this activity will take place and so the project may take shorter or longer than planned. But by using the controls given by Scrum, the project is now of course in the right route.